Meet the Institute of Care Excellence Team

Tamzin Gordon - Institute Education Coordinator

Tamzin started working at the Trust in 2016 straight from school doing an admin apprenticeship before a permeant job role in 2017 as Education Administrator. She has since joined ICE as the ICE Education Coordinator in 2022.

She oversees and coordinates all courses and events that ICE run, so please get in touch if you have any questions.

Tamzin is passionate about wellbeing and loves a good spreadsheet!

Chloe Knight - Institute Admin Coordinator

Chloe has been part of the Institute Team since 2017. She started as an Apprentice Admin Assistant and is now an Institute Administration Coordinator.

Her current role includes working very closely with the Wider Workforce Team to provide Admin support for the HCA Academy, Care Certificates, HCA & Clinical Support Worker Conferences and general admin support for the team.

In addition to this, she also provides admin support for the HCA Recruitment Events, Band 5 Registered Nurse Recruitment Events and the monthly Recruitment and Retention Strategy Group Meetings. She also provides admin support for the Clinical Educator Forum Meetings.

Ricky Sisson - Institute Admin Assistant

Hi, my name is Ricky Sisson. I joined the Institute of Care Excellence admin team in January 2022.I am the admin who organises and delivers the DASIY and TULIP Awards to the winners all over the three NUH sites.

Rebecca Taylor - Institute Administration Co Ordinator

After gaining my BA Honours degree in Journalism and Public Relations I wasn’t sure where I wanted my career to lead. I started working at Nottingham University Hospitals (NUH) in 2014 and have been at ICE since 2018. In 2021, I was appointed to the role of Institute Communications Assistant.

As Communications Assistant I create communications plans, design promotional materials/agendas/strategies/infographics, oversee ICE branding, manage social media and the ICE website and internal nursing intranet pages.

My proudest achievements since moving into this role include the creation of the new ICE website and designing the Nursing and Midwifery Strategic Plan 2022-2025.

Kayleigh Lupton - Institute Communications Assistant

Kayleigh joined the Trust in 2021 as an administration apprentice in the Widening Participation team, she began this apprenticeship after graduating from Nottingham Trent University with a Bachelor of Arts in Theatre Arts (Acting) and needing a career change due to the pandemic.

Since completing her apprenticeship in November 2022 she has began her new role in the institute as a communications assistant. She looks forward to beginning a new challenge in undertaking the communications for the Institute and aiming to uphold all the great content and work Becki has started.

Hollie Myles - Institute Admin Coordinator, CPD

I joined the team in January 2023. My current role is Institute Admin Coordinator, and I provide administrative support to the CPD funding team. Part of my role involves adding courses to the Funding Application Portal for staff to book onto and then tracking each divisional spend on these courses. I also provide support by responding to any queries that staff may have about their funding application and about CPD in general.

Susannah Gadd - Institute PA

Hello, I’m Susannah, I joined the Institute in March 2023 as a PA to the Assistant Directors of Nursing. I have worked in the Trust since 2011. This is the first time I have worked as a PA and I love the support from the Institute and the variety of work I am doing. It has been lovely to join the Nursing and Midwifery team and meet so many new faces and experience a new part of the Trust.

Ella Brand - Maternity Admin Trainer

Ella rejoined the Trust in January 2024 as a Maternity Admin Trainer after a brief spell of working at the University of Nottingham. Previous to her role at UoN, she worked as a Ward Administrator and Receptionist in Early Pregnancy and Emergency Gynaecology on Ward A23.

Ella’s goals in her new role are to -

- Create a supportive network of maternity administrative staff

- Standardise the workload and expectations of maternity administrative staff

- Create a comprehensive and supportive induction and training plan for new starters (and existing colleagues) within maternity admin services

Ella is passionate and driven by feeling as though she is making a difference to others which is why she returned to and enjoys working for the NHS. She was very inspired by her experience of working in Early Pregnancy on A23 and regularly fundraises for the Miscarriage Association and other similar charities.