National Staff Survey reveals improvements at Nottingham University Hospitals
More than 8,000 members of staff report improvements in recommending NUH as a place to work, and as a place to receive care
The National NHS Staff Survey results for 2023, published today (Thursday 7 March) have shown colleagues reporting improvements in a number of areas at Nottingham University Hospitals (NUH), including; more colleagues recommending NUH as a place to work (58.03% compared to 52.91% in 2022), and more colleagues feeling that NUH is a place that they would recommend a friend or relative to receive care (62.72% up from 59.70% in 2022).
The survey which takes place annually at all NHS Trusts saw 8,012 members of staff at NUH (42% of the overall workforce) responding to give their views on how they feel about different aspects of their working life at the Trust - the highest number of people ever to have completed the survey.
In further measures, the staff survey also revealed improved staff morale overall (up from 5.66 to 5.88 out of 10), and on staff engagement (up from 6.68 to 6.80).
The year-on-year improvement in staff survey results is further evidence of progress at NUH following the latest CQC inspection reports published in September 2023 which saw increased ratings for leadership and culture, and for maternity services at both City Hospital and Queen’s Medical Centre.
Anthony May, Chief Executive at NUH said:
“The annual survey is an important measure of how colleagues feel about different aspects of their working life at the Trust and I am pleased that our results show improvement across all areas compared to last year.
“If more of us feel that our hospitals are a positive place to work and receive care, that ultimately translates to better experiences for our patients which is what we all want.
“While these results are positive, I recognise that there are still too many colleagues that are not having a positive experience at work, and the results provide a valuable insight into where we need to focus our efforts in 2024. We are committed to continuing to improve, to drive a better culture and to be a kinder and more inclusive organisation.
“I want to thank all 8,012 colleagues who took the time to complete the survey, I see every day how hard teams are working in what remains a very busy and pressured environment.”
Elsewhere, the survey reports across the seven NHS People Promises, where all themes showed a year on year increase in scores, with staff rating the organisation as performing better on metrics such as how compassionate and inclusive we are, how much each colleague has a voice and how the Trust performs as a learning organisation. The full results can be viewed on the NHS Staff Survey website.